You may return like-new, undamaged items from a smoke-free environment within 14 days of purchase for a refund. Items should be returned in their original packaging. We will also pay the return shipping costs if the return is a result of our error (if you received an incorrect or defective item, etc.). All returns will be subject to a $10 restocking fee. We will not accept returns on merchandise that appears used, covered in hair, smells, or is returned more than 14 days after purchase.
If you would like to make a return or exchange, you must contact us by phone (1-855-364-2225) or email (firstname.lastname@example.org) and receive confirmation that we will accept the item. Items returned to us without notification will not be eligible for a refund or exchange.